Not the exactly what you thought it would be, or didn't end up needing the item? We accept returns and exchanges of items that meet the following rules:
You are responsible for return shipping charges.
Non-Refundable Items Include:
Please contact us and let us know. We will personally handle these issues. We will be more than happy to exchange it for you as fast as possible. Alpha Motorsports will cover all shipping charges in this situation to make it right. We cannot however cover 3rd party charges such as labor charges associated with incorrect parts though. Please double check to make sure you received the correct item before taking them anywhere to have installed.
We only allow orders that have not shipped yet to be canceled. To cancel an order please contact us with your full name, order ID, reason for canceling, and the part or parts you want to cancel. A fee will apply to order cancellations, typically these are charges a vendor may charge us for canceling an order. Fee's range from 6%-25% of the original price which is what it costs us to process your original transaction.
Items are considered special orders if they are not normally stocked items. For example, if an item needs to be ordered from Japan, or an item is made to order.
Please contact us if you would like to inquire about making an order. Special orders may require a deposit.
No returns, cancellations, or refunds allowed on special orders. NO EXCEPTIONS.